Ministry matters

The Department of External Affairs publishes 24/7 helpline numbers, checklist here

Amid the current panic that erupted after Russian President Vladimir Putin declared war on Ukraine on Wednesday, various Indians are stuck in the country. In recognition of this, India’s External Affairs Ministry has expanded its control rooms in Delhi, which were previously in place. They are also available 24/7.

Here are the Indian Embassy Kyiv helpline numbers:


Here are the hotline numbers for the control rooms of the Ministry of External Affairs in Delhi:

1800118797 (toll free)
+91 11 23017905
+91 11 23012113
+91 11 23014104

Here are the additional 24/7 support numbers:

+38 0997300428
+38 0997300483
+38 0933980327
+38 0635917881
+38 0935046170

Ministry of External Affairs Email: [email protected]
Indian citizens can access the control rooms in Delhi through the given email id.

The latest notice from the Indian Embassy in Kyiv was released on Thursday. He informed all Indian nationals in Ukraine that since the closure of Ukrainian airspace, the special flight schedule is cancelled. He said other arrangements were being made for the evacuation of Indian nationals. The Indian Embassy will forward information as soon as these arrangements are finalized. so that Indian nationals can be relocated to the western part of the country. The notice urged all Indian nationals to carry their passports and necessary documents with them at all times.

Indian nationals have also been advised to follow the Indian Embassy’s website and social media posts (Facebook, Twitter and Instagram) for updates.

Read also: Russian-Ukrainian crisis: Indian students stranded in Kyiv say no transport available, where to go, video goes viral | LOOK

The Indian government is making every effort to evacuate its inhabitants from Ukraine, which is now at war. At around 7:45 a.m. on Thursday morning, a special UIA flight carrying 182 Indians, mostly students, arrived in Delhi from Ukraine. Another Air India plane, AI1947, exited to complete the evacuation but was forced to return to Delhi due to a NOTAM (Notice to Air Missions) issued by the Ukrainian capital of Kyiv.