Ministry matters

Saudi Ministry of Health offers free e-services to citizens

RIYADH – The Saudi Ministry of Health (MoH) is providing several free e-services to citizens to facilitate and expedite services for them.

The services provided by the Ministry of Health through its electronic platforms in order to take care of the health of citizens of all age groups and to save time for these beneficiaries are:

1 – Service for processing requests abroad. Through which the applicant will be able to follow the status of his treatment which he has submitted to the Medical Commission and the General Health Attaché through the intermediary of the public and local medical commissions, health attachés abroad or other entities.

The service will help him inquire about the status of his request for treatment abroad, its approval or extension, as well as requests for treatment at referral hospitals for non-Saudi nationals abroad. inside the Kingdom.

2 – Premarital screening. The examination service helps those who are about to get married to find out if there are hereditary blood diseases and certain contagious diseases.

The examination aims to give medical advice, options and alternatives to the bride on the possibility of transmitting these diseases to the other part of the marriage or to the children in the future, in order to help them plan a healthy family.

3 – Pregnancy Due Date Calculator. This service offers several benefits that help women take care of their health to ensure an easy pregnancy without complications and a healthy baby, such as: best time to get pregnant, due date calculator.

4 – Vaccination reminder service for children. The Ministry of Health has set up this service to remind parents of the dates of the basic vaccinations of their children against the diseases targeted for vaccination according to the new vaccination schedule of the Ministry.

Parents will be reminded by sending a reminder message to a mobile phone or via their emails one week before their child’s vaccination date.

5 – Electronic certificate of vaccination of children. This service helps parents issue an electronic certificate for their child as a replacement for the paper vaccination card, and it can be obtained at any time through the Sehhaty app.

The child vaccination e-certificate is characterized by the fact that it includes all vaccinations since the birth of the child, as well as the ease of consultation of the certificate at any time and is an alternative to the paper vaccination certificate. .

6 – Mental Health Service: (Qareboon). One of the very important services that the Ministry of Health provides, which through it aims to provide psychological text consultations.

Qareboon app is considered as an integrated library which contains endless mental health information with latest means and methods, such as texts, infographics and visual content (video) and it is supervised by a staff and executives specialized.

7 – Test for eating disorders. It is also one of the important services provided by the Ministry of Health, especially for teenagers, which through the service helps you find out whether or not you have an eating disorder.

The eating disorder requires the individual to take a multi-question test on how they eat to see if they have an eating disorder, which is one of the major issues that may require a specialized intervention to solve the problem, such as: anorexia nervosa, bulimia nervosa and many others.

8 – Body mass index (BMI) calculator. It is a mathematical process based on calculating the body mass of a person for both genders based on several factors such as height, weight and calculating body mass to identify the weight normal.

9 – Calculation of calories. A service provided by the Ministry of Health that helps a person perform a mathematical calculation based on calculating the number of calories consumed per day for both genders based on several factors such as weight, height, age and the type of daily physical activity.

10 – Ideal Body Weight (IBW) Calculator. A mathematical process that helps a person calculate their weight to know their ideal ranges of healthy body weight (kg) based on their height (cm).

11 – Find out if you have a sleep disorder?. A service that helps people understand the depth of their sleep if they sleep well or suffer from problems or insomnia, as the ministry provides them with several questions to know their sleep level as well as practical tips to improve their sleep.

The ministry noted that this test is not an accurate diagnostic method and it is important to consult a doctor to diagnose the patient in case the person suffers pain while sleeping.

12 – Asthma control test. In this service, the Ministry of Health offers an asthma control test for adults and children, consisting of many questions that help them understand their condition and whether it requires the intervention of a doctor.

13 – Prediabetes risk test. The service helps the individual to pay attention to their health to avoid the risk of diabetes by providing a test to answer several questions related to weight, gender, age, exercise level and a question in case where the individual would have been diagnosed with high blood pressure. . And this for advice to help make the right decision, whether through a visit to a doctor or through home treatment.

14 – Visual acuity test application. The app can be installed on devices for the purpose of measuring visual acuity (VA), as the Ministry of Health provides a test in the app similar to the test used in hospitals and eye clinics.

The Ministry of Health confirmed that the test is not a substitute for vision measurement performed in eye clinics, noting that evidence of the accuracy of smart device apps in measuring visual acuity is still limited and that there is still no specific application. .

15 – Sick leave service. The service aims to deliver electronic sick leave by linking the competent authorities represented by the Ministry of Health, the Ministry of Interior, the Specialization Authority and the Ministry of Civil Service.

Through the service, it will automate the procedures between these authorities in an integrated way through an electronic link, which will allow the service provider of the health authorities to issue the sick leave and share it electronically with the beneficiaries.

The service also allows the sick leave report to be shared with the end beneficiary electronically, via SMS, in addition to providing a print function through the portal.

16 – Anti-smoking clinics. These clinics aim to facilitate the access of people wishing to quit smoking to therapeutic services by integrating the clinics within the other sectors offering health services, through which it ensures the provision of a unified service to each referent with a high quality.

Through these clinics, the Ministry of Health seeks to provide the best preventive and curative services to the widest possible segment, as these services are provided by qualified and trained cadres, in accordance with the Saudi clinical guidelines for smoking cessation services.

17 – Mawid application service. The service aims to enable the patient and the beneficiary of the service to make the appointments they need in primary health care centers in coordination with the appointment service, where the patient can make, postpone or cancel the go to any hospital referred to him. for.

18 – Transaction Inquiry Service. This service aims to help Ministry of Health customers check the status of transactions they have submitted to the Ministry of Health electronically through the Ministry’s portal.

The Ministry of Health has confirmed that this service is provided without the need for a login name and password, as it allows all visitors to the portal who have transaction information at the Ministry of Health to use this service.

19 – Electronic prescription service. This service stands out by allowing the user to dispense medicines from commercial pharmacies by remote consultation through the channels of the Ministry of Health.

The ministry clarified that it is possible to call the Ministry of Health call center (937) or use the Sehhaty app to receive an electronic prescription which can be dispensed from the nearest pharmacy without having to need to see a doctor.

20 – Online employment services. This service allows citizens to apply for a job, announced by the Ministry of Health, and is characterized by the fact that the fee is free.

21 – Interactive map. The service informs people about the working hours in hospitals, clinics, primary health care centers and many others, depending on the area to be searched, in order to facilitate the process of finding people.

The service also includes a list of mental health complexes and hospitals and a list of medical rehabilitation services in Ministry of Health hospitals.

22 – Extensive testing. This service is one of Saudi Arabia’s initiatives to deal with COVID-19, through which it benefits citizens and residents by enabling them to test for the coronavirus at a number of fixed and mobile sites spread across the country. Kingdom.

23 – Make an appointment to receive the COVID-19 vaccination service. This service is considered an optional service provided to all citizens and residents to receive the coronavirus vaccine, allowing them to make an appointment in advance through the Sehhaty app to receive the vaccine at the nearest center.

24 – Registration for COVID-19 home vaccination for ages 70 and over. A home vaccination service for people aged 70 and over who are eligible for vaccination to keep their health safe and protect them from complications of COVID-19 infection, and to reduce the difficulty for them to go to vaccination centers to get vaccinated.

It should be noted that the Ministry of Health is not just limited to providing services to citizens, but there are many services that benefit residents, students, patients, volunteers and many others in several comprehensive areas that also help to understand their body and their physical, mental health. and psychological health, as well as many services for their families.

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