New Delhi, May 9 (SocialNews.XYZ) Calling a manual data entry error a technical glitch is a baseless argument, the Union Health Ministry said on Monday after some media outlets alleged that technical issues in CoWIN resulted in two certificates being issued to 2.5 lakh recipients in Pune for taking the first dose. of the Covid vaccine.
“There could be a scenario where a beneficiary receives their first dose of vaccine with their spouse or relative after registering under the other person’s mobile number. And the same beneficiary receives their second dose individually under their own mobile number with a different ID card. It is not surprising that the beneficiary ends up with two different first dose certificates, because the system would correctly recognize them as two different people,” the ministry said in a statement on Monday. a statement.
He further stated that although such a manual data entry error could have occurred, the CoWIN system does not ignore these possibilities and provides a robust complaints management system. Eight commonly seen and prevalent issues have been incorporated for individuals to rectify digitally, with provision in CSCs and a helpline to call. Similarly, any individual can also easily merge their two first dose certificates, as long as the name, age and gender match and the two registered accounts are known to the individual.
The assumption that the system must recognize two first dose certificates from a registered beneficiary with two different mobile phone numbers and photo ID proofs is absurd. With a country of a billion people or more, there may be hundreds of thousands of individuals with the same name, age and sex, the ministry said.
“In the event that a beneficiary uses a separate mobile number for the second dose and schedules a vaccination, this will automatically be recognized as a first dose for the beneficiary. In addition, the same proof of identity cannot be used on two different mobile numbers,” the ministry said in the statement.
He also added that there is a provision for scenarios where a person may have provided two different proofs of identity under the same registered mobile number. If the name, age, and gender match the photo ID proofs submitted by the recipient, CoWIN prompts to merge the two first dose certificates into one fully vaccinated certificate for both doses.
“CoWIN is a versatile platform that has grown for the entire population of the country at record speed. digital public good and night,” the ministry added.